1. Secure Payment Options
We prioritise security and anonymity for our clients. We currently accept the following payment methods:
- Cryptocurrency: Bitcoin (BTC) and various Altcoins (Ripple, Ethereum, etc.).
- Traditional: Chime, Cash App, Gift Card, Bank Transfer and Western Union.
Note: For security reasons, we do NO longer accept PayPal, Credit/Debit Cards payments, or Cash on Delivery (COD).
2. Shipping Methods & Speed
We ship exclusively from the USA and within Europe to ensure high delivery success rates and fast transit times.
| Method | Est. Delivery | Tracking | Available To |
|---|---|---|---|
| UPS, USPS, TNT or DHL | 1 – 3 Days (Max) | Yes (No Signature Req.) | USA to USA |
| PostNL, TNT, UPS or DHL | 5 – 7 Days | Yes (No Signature Req.) | EU Regions |
| DPD, TNT, UPS, FedEx or DHL | 3 – 6 Days | Yes (No Signature Req.) | WorldWide |
Our “Stealth” Protocol
Privacy is our top priority. All products are shipped in plain, vacuum-sealed packaging with no mention of EuroChems or the contents on the exterior. We utilise specific measures to bypass customs interference, resulting in an exceptionally low seizure rate.
3. Where We Ship
We ship to the following EU countries. If your country is listed, we have no product restrictions for your location:
• Austria• Belgium• Bulgaria• Croatia• Czech Republic• Estonia• France• Greece• Hungary• Ireland• Italy• Latvia• Lithuania• Luxemburg• Netherlands• Poland• Portugal• Romania• Slovakia• Slovenia
Notice: We do NOT ship outside of the EU at this time.
4. Reshipment & Refund Policy
We stand by our delivery service for all tracked orders.
- DHL & PostNL: Fully covered. If your order is lost or intercepted, we offer a full reshipment or compensation.
- Unregistered Mail: Since we no longer offer this as a standard option, legacy unregistered orders are generally not eligible for reshipment (except for established customers with high order history).
If your order has not arrived within the estimated window, please contact our Helpdesk for a formal investigation.
Tracking FAQ
When will I get my tracking number? Tracking codes are emailed automatically at the end of every business day. Please check your spam folder if you haven’t received it within 24 hours.
Where do I track my parcel?